This section describes the way Capital Now, LLC (“CNL”) collects, stores, uses and protects user information. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.
We collect information required to verify your identity, to determine whether or not you qualify for one of our loan products, and to process your account including deducting automatic payments. We collect information that includes your bank statements, credit card statements, your average bank balance, personal and business credit history, tax ID number, social security number, date of birth, bank account information and payment behavior. We also obtain your credit score from one or more credit bureaus. Once you are an CNL customer, we may reach out to you for information again if you decide to renew your loan.
CNL may also collect certain website-use information from user’s browsers using small data files called “cookies.” CNL uses session ID cookies to confirm that users are logged in. This type of cookie helps CNL recognize a user if he or she visits multiple pages on our site during the same session. These cookies terminate once the user closes the browser. Users can remove or block this cookie using the settings in your browser if you want to disable the feature.
Use of Information
CNL’s primary purpose in collecting business and personal information is to provide users with an efficient, safe and customized experience and allow them to take full advantage of our products and services. CNL uses this information to provide services and support; process transactions and send notifications regarding general operation of the service, such as messages or reminders, resolve disputes, collect fees and troubleshoot problems; prevent potentially prohibited or illegal activities; customize, measure and improve our services and the content and layout of our website; compare information for accuracy and verify it with third parties.
Sharing of Personal Information with Third Parties
CNL will not sell or rent any of your personal information to third parties in the normal course of doing business and only shares your personal information with third parties as described in this policy, unless we implement a policy change and inform you of such change.
CNL may share personal information with third-party service providers under contract who help with certain parts of our business operations including fraud prevention, customer services, payment, secure data storage and other similar services. CNL ensures that these parties are properly licensed and regulated and only use personal information in connection with the services they perform for CNL.
Security of Information
CNL takes the security of your information very seriously. CNL protects your information using bank-level data security: 128 bit-encryption and a Secure Sockets Layer (SSL) protocol. This creates an encrypted connection between your browser and our servers. All information remains encrypted at all times.
If you allow CNL to see your banking information online rather than in paper form, it is on a read-only basis. We do not have access to change, edit, or modify bank account information in any way. CNL uses computer safeguards such as firewalls and data encryption and authorizes access to personal information only for those employees who require it to fulfill their job responsibilities.